Frequently Asked Questions
How do I get started?
Step 2. Explore your options. (We can help.)
Step 3. Sign a letter of agreement with Storyphile. (We’ll work together to get the details right.)
Step 4. Pay a deposit.
Step 5. Get ready to reminisce.
When can I contact you?
Storyphile’s business hours are from 9:00 a.m. to 4:30 p.m., Mountain Time. We’re closed on weekends and holidays.
If you’d like to book a free consultation, please call or email during business hours.
We can meet with you outside of business hours, but only by appointment.
Where do we meet?
If you live in the Edmonton area, we meet with you at your home or in a quiet location of your choice.
Do you write books about people who have died?
Yes. Storyphile interviews you and your family members and helps you choose photos from your family albums. Together, we recreate your loved one’s story in a tribute book that celebrates a life well lived.
Can you help us memorialize our family reunion?
Yes. In fact, reunions are the perfect place to capture little-known family stories—from old and young alike.
Do you work in other languages?
Storyphile can conduct your life story interviews in English or Ukrainian.
Do you work with people in other cities or provinces?
Yes. If you live outside Edmonton we can travel to your home. (Mileage rates and travel expenses will apply.) Or we can interview you by phone or on Skype. There is no additional charge for phone interviews within Canada.
How much will it cost?
Pricing depends on the number of hours we spend interviewing you and on the choices you make.
Storyphile will custom-design your life story package to suit your budget, and we’ll give you a firm price before any work begins.
- Our life story packages start as low as $495 for a living obituary.
- A set of personal interview recordings that cover a complete life story starts at $2,400.
- A set of recordings and transcripts for a complete life story starts at $5,500.
- A one-of-a-kind, well-written book designed by a graphic artist typically starts at $40,000 before printing costs. Printing can range from $15 to $20 per copy of a black-and-white softcover book to $100+ per copy for embossed leather covers.
Telling your life story is an investment in your past—for your future.
Like the TV commercial says, it’s priceless.
How can I pay?
Our preferred method of payment is by electronic transfer directly to Storyphile. It’s quick and secure, and we don’t need to exchange any confidential banking details.
We also accept personal cheques (payable to Storyphile). We commence work on your project as soon as your deposit cheque has cleared.
We do not offer payment by credit card or through PayPal.
Our goal is to keep your costs as low as possible. For a small business like ours, offering PayPal or credit options means we’d have to increase our costs by 3% to 7% to cover the fees. We think that’s money better kept in your pocket.
Do I need to pay a deposit?
Yes. Your deposit will typically be 25% to 50% of the total project cost, depending on the package you choose. For Storyphile’s special introductory editing package, payment in full is required at the start of the project.
Do you charge GST or other taxes?
Storyphile is a division of Pentacle Productions. We charge 5% GST for Alberta residents. If you live outside Alberta, the appropriate provincial sales tax (PST) or harmonized sales tax (HST) will be added to your invoice.
Taxes are in addition to the prices quoted on this website.
How long will it take?
Recording someone’s life story typically takes between six and fifteen hours of recorded interviews, but it’s different for every person. We typically record two or three interviews per week over a three- to five-week period.
Preparing transcripts of your recorded interviews takes an additional three to twelve weeks once your interviews are done.
Turning your interviews into a book typically takes three to six months.
At Storyphile, we don’t skimp on quality. A custom-designed book based on fifteen hours of interviews can take more than 600 hours to produce.
Who owns the material?
Once you’ve paid in full, you do. Copyright transfers to you once payment in full has been received.
What if I say something, but change my mind about sharing it?
You approve every draft of your life story—whether it is an audio recording, a transcript, a manuscript or a book. You can say whatever you want to say (as long as it’s not libellous). And you can leave out any aspect of your life you don’t care to talk about.
It’s your life and your story. You are in control of what you want to say.
Do you research genealogies or family trees?
We love genealogy, put we’re not experts in this field. We can’t help you research your genealogy.
If you’ve done your own family history research or worked with a genealogy specialist, we can help you write up your findings and edit your material.
Why not just write my own life story? Why work with Storyphile?
Writing can be intimidating. For someone who doesn’t do it every day, it can be downright terrifying! And it can be hard for you to find the time to do it.
Working with Storyphile takes the pressure off you.
Writing and editing doesn’t scare us. It’s what we do. You can tell us your story and have us do the work of putting it together for you. We’ll get the job done on time and on budget. You’ll get a high-quality professional product without the pain of doing it yourself.
But if you really like writing, and it isn’t a scary chore, by all means write your own life story.
Just don’t put it off. One day, it will be too late.